Privacy policy

Information We Collect

At VividBijoux, we collect the following types of personal data when you interact with our website or make purchases:

  • Contact Information: Name, email address ([email protected] for customer service), shipping/billing address
  • Transaction Data: Purchase history, payment details (processed securely through our payment gateways)
  • Technical Data: IP address, browser type, device information, and website usage patterns via cookies

How We Use Your Information

Your data is used exclusively for legitimate business purposes:

  • Processing and fulfilling orders for our jewelry products (necklaces, earrings, rings, brooches)
  • Providing customer support and responding to inquiries
  • Improving our website functionality and user experience
  • Preventing fraud and ensuring transaction security
  • Complying with legal obligations under GDPR, CCPA, and other applicable laws

Data Sharing & Third Parties

We may share information with:

  • Payment processors to complete transactions
  • Shipping carriers for order delivery
  • Legal authorities when required by law

We do not sell your personal data to third parties for marketing purposes.

Data Security Measures

We implement industry-standard protections including:

  • SSL encryption for all data transmissions
  • Regular security audits of our systems
  • Limited access to personal data within our organization
  • Secure storage with access controls

Your Rights

Under applicable privacy laws, you may:

  • Request access to or deletion of your personal data
  • Correct inaccurate information
  • Opt-out of certain data processing
  • Lodge complaints with supervisory authorities

To exercise these rights, contact us at [email protected].

Cookies & Tracking Technologies

Our website uses essential cookies for:

  • Maintaining your shopping cart
  • Remembering preferences
  • Analyzing website traffic (via anonymized data)

You may adjust browser settings to manage cookies, though this may affect website functionality.

International Data Transfers

As an international business, we may transfer and process data globally, always implementing appropriate safeguards as required by GDPR and other regulations.

Children's Privacy

We do not knowingly collect data from individuals under 16. If we become aware of such collection, we will take steps to delete the information.

Policy Changes

We may update this policy periodically. Continued use of our services constitutes acceptance of the current policy.

Contact Us

For privacy-related inquiries, please email [email protected]. We respond to all legitimate requests within 30 days as required by law.